Terms of Use

Effective date: October 16, 2019

You can find previous Terms of Use here.

Welcome to Raters!

These Terms of Use govern your use of Raters and provide information about the Raters Service, outlined below. When you create a Raters account or use Raters, you agree to these terms.
Impressum

Raters Group Ltd.
1-7 Commercial Road
Paddock Wood
Kent, TN12 6EN
United Kingdom

 

I The Raters Service

We agree to provide you with the Raters Service. The Service includes all of the Raters products, features, applications, services, technologies, and software that we provide. The Service is made up of the following aspects (the Service):

  • Offering personalized opportunities to create, connect, communicate, discover, and share.
    We want to strengthen your relationships through shared experiences you actually care about. So we build systems that try to understand what movies you like, and use that information to help you create, find, join, and share movie reviews. Part of that is highlighting content, features, offers, and accounts you might be interested in, and offering ways for you to experience Raters, based on things you and others do on and off Raters.
  • Fostering a positive, inclusive, and safe environment.
    We develop and use tools and offer resources to our community members that help to make their experiences positive and inclusive, including when we think they might need help. We use all the information we have-including your information-to try to keep our platform secure. We also may share information about misuse or harmful content with law enforcement. Learn more in the Privacy Policy.
  • Developing and using technologies that help us consistently serve our growing community.
    Organizing and analyzing information for our growing community is central to our Service. A big part of our Service is creating and using cutting-edge technologies that help us personalize, protect, and improve our Service for a broad global community. Automated technologies also help us ensure the functionality and integrity of our Service.
  • Ensuring a stable global infrastructure for our Service.
    To provide our global Service, we must store and transfer data across our systems around the world, including outside of your country of residence..
  • Connecting you with brands, products, and services in ways you care about.
    We use data from Raters, as well as from third-party partners, to show you ads, offers, and other sponsored content that we believe will be meaningful to you. And we try to make that content as relevant as all your other experiences on Raters.
  • Research and innovation.
    We use the information we have to study our Service and collaborate with others on research to make our Service better and contribute to the well-being of our community.

II The Privacy Policy

Providing our Service requires collecting and using your information. The Privacy Policy explains how we collect, use, and share information. It also explains the many ways you can control your information.

III Your Commitments

In return for our commitment to provide the Service, we require you to make the below commitments to us.

Who Can Use Raters. We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of the Raters community.

  • You must be at least 13 years old.
  • You must not be prohibited from receiving any aspect of our Service under applicable laws or engaging in payments related Services if you are on an applicable denied party listing.
  • We must not have previously disabled your account for violation of law or any of our policies.How You Can’t Use Raters.Providing a safe and open Service for a broad community requires that we all do our part.
  • You can’t impersonate others or provide inaccurate information.
    You don’t have to disclose your identity on Raters, but you must provide us with accurate and up to date information (including registration information). Also, you may not impersonate someone you aren’t, and you can’t create an account for someone else unless you have their express permission.
  • You can’t do anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose.
  • You can’t violate (or help or encourage others to violate) these Terms or our policies.You can report conduct or content by contacting us at [email protected]
  • You can’t do anything to interfere with or impair the intended operation of the Service.
  • You can’t attempt to create accounts or access or collect information in unauthorized ways.
    This includes creating accounts or collecting information in an automated way without our express permission.
  • You can’t post private or confidential information or do anything that violates someone else’s rights, including intellectual property.
    You can report content that you think infringes your intellectual property rights by contacting us at [email protected].
  • You can’t use a domain name or URL in your username without our prior written consent.

Permissions You Give to Us. As part of our agreement, you also give us permissions that we need to provide the Service.

  • We do not claim ownership of your content, but you grant us a license to use it.
    Nothing is changing about your rights in your content. We do not claim ownership of your content that you post on or through the Service. Instead, when you share, post, or upload content that is covered by intellectual property rights (like photos or reviews) on or in connection with our Service, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings). You can end this license anytime by deleting your content or account. However, content will continue to appear if you shared it with others and they have not deleted it. To learn more about how we use information, and how to control or delete your content, review the Privacy Policy
  • Permission to use your username, profile picture, and information about your relationships and actions with accounts, ads, and sponsored content.
    You give us permission to show your username, profile picture, and information about your actions (such as likes) or relationships (such as follows) next to or in connection with accounts, ads, offers, and other sponsored content that you follow or engage with that are displayed on Raters Products, without any compensation to you. For example, we may show that you liked a sponsored post created by a brand that has paid us to display its ads on Raters. As with actions on other content and follows of other accounts, actions on sponsored content and follows of sponsored accounts can be seen only by people who have permission to see that content or follow.
  • You agree that we can download and install updates to the Service on your device.

IV Additional Rights We Retain

  • If you select a username or similar identifier for your account, we may change it if we believe it is appropriate or necessary (for example, if it infringes someone’s intellectual property or impersonates another user).
  • If you use content covered by intellectual property rights that we have and make available in our Service (for example, images or designs we provide that you add to content you create or share), we retain all rights to our content (but not yours).
  • We retain our right to contact you via email regarding changes to your account or significant updates to our service.
  • You can only use our intellectual property and trademarks or similar marks with our prior written permission, which can be obtained by contacting us at [email protected].
  • You must obtain written permission from us or under an open source license to modify, create derivative works of, decompile, or otherwise attempt to extract source code from us.

V Content Removal and Disabling or Terminating Your Account

  • We can remove any content or information you share on the Service if we believe that it violates these Terms of Use, our policies (including our Privacy Policy), or we are required to do so by law. We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your account) immediately if you: clearly, seriously or repeatedly violate these Terms of Use, our policies (including our Privacy Policy), if you repeatedly infringe other people’s intellectual property rights, or where we are required to do so by law. If we take action to remove your content for violating our Terms of Use or Privacy Policy, or disable or terminate your account, we will notify you where appropriate. If you believe your account has been terminated in error, or you want to disable or permanently delete your account, contact us at [email protected]
  • Content you delete may persist for a limited period of time in backup copies and will still be visible where others have shared it. This paragraph, and the section below called “Our Agreement and What Happens if We Disagree,” will still apply even after your account is terminated or deleted.
  • Our right to terminate for good cause remains unaffected. Good cause is specifically if a party violates obligations under these Terms, any laws, third party rights, or privacy policies, and the terminating party cannot be expected to continue the contractual relationship under consideration of all circumstances of the individual case and having weighed the interests of both parties up until the agreed time of termination or the expiry of a period of notice. A termination for good cause is possible only within a reasonable time frame after becoming aware of the violation.
  • If the good cause is a breach of an obligation of these Terms, termination is permitted only after an unsuccessful granted cure duty has expired, or after an unsuccessful warning. However, a time limit for remedy is not necessary if the other side refuses to fulfil their obligations seriously and with finality or if special circumstances justify an immediate termination, having weighed the interests of both parties.
  • Content you delete may persist for a limited period of time in backup copies and will still be visible where others have shared it. This paragraph, and the section below called “Our Agreement and What Happens if We Disagree,” will still apply even after your account is terminated or deleted.

VI Reporting Objectionable Content

We are continuously monitoring the content posted by our users and try to prevent any objectionable content that is posted on our platform.

Do help us fight with the objectionable content, you can use the following mechanisms:

  • To flag a user posting an objectionable content, please send an email to [email protected] with the subject “Objectionable Content” and provide username of a user posting the content you find objectionable, and name of the movie on which this content was posted.
  • To block abusive users, please send an email to [email protected] with the subject “Abusive User” and provide username of a user you wish to block.
  • Within 24 hours of your complaint, we will review and react upon it, and share the results with you. If the content you reported is confirmed to be objectionable, we will remove the content and terminate the user posting it.

VII Our Agreement and What Happens if We Disagree

Our Agreement.

  • If any aspect of this agreement is unenforceable, the rest will remain in effect.
  • Any amendment or waiver to our agreement must be in writing and signed by us. If we fail to enforce any aspect of this agreement, it will not be a waiver.
  • We reserve all rights not expressly granted to you.

Who Has Rights Under this Agreement.

  • This agreement does not give rights to any third parties.
  • You cannot transfer your rights or obligations under this agreement without our consent.
  • Our rights and obligations can be assigned to others. For example, this could occur if our ownership changes (as in a merger, acquisition, or sale of assets) or by law.

Who Is Responsible if Something Happens.

  • We will use reasonable skill and care in providing our Service to you and in keeping a safe, secure, and error-free environment, but we cannot guarantee that our Service will always function without disruptions, delays, or imperfections. Provided we have acted with reasonable skill and care, we do not accept responsibility for: losses not caused by our breach of these Terms or otherwise by our acts; losses which are not reasonably foreseeable by you and us at the time of entering into these Terms; any offensive, inappropriate, obscene, unlawful, or otherwise objectionable content posted by others that you may encounter on our Service; and events beyond our reasonable control.
  • The above does not exclude or limit our liability for death, personal injury, or fraudulent misrepresentation caused by our negligence. It also does not exclude or limit our liability for any other things where the law does not permit us to do so.

How We Will Handle Disputes.

If you are a consumer and habitually reside in a Member State of the European Union, the laws of that Member State will apply to any claim, cause of action, or dispute you have against us that arises out of or relates to these Terms (“claim”), and you may resolve your claim in any competent court in that Member State that has jurisdiction over the claim.

Unsolicited Material.

We always appreciate feedback or other suggestions, but may use them without any restrictions or obligation to compensate you for them, and are under no obligation to keep them confidential.

VIII Updating These Terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) at least 30 days before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. We will only make changes if the provisions are not appropriate anymore or if they are incomplete, and only if the changes are reasonable for you in consideration to your interests. If you do not want to agree to these or any updated Terms, you can delete your account by contacting us at [email protected].